Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at North Florida Comprehensive Treatment Center is a Methadone & Suboxone clinic for men and women battling opioid addiction. to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at North Florida Comprehensive Treatment Center is a Methadone & Suboxone clinic for men and women battling opioid addiction..

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


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24/7 Appointment Scheduling

At North Florida Comprehensive Treatment Center, we understand that starting treatment can be an intimidating experience. To help alleviate any worries or fears that our patients may have, we work diligently to ensure that every individual who chooses to heal with us knows exactly what to expect at every stage of the treatment process. This dedication to providing patients with all necessary information begins with the admissions process.

First, in order to receive treatment at North Florida Comprehensive Treatment Center, prospective patients must be at least 18 years old. Most of our patients have been dependent upon opioids for at least one year, but individuals who have been opioid-dependent for less time than this may be admitted for treatment based upon an assessment by our doctor. Also, new patients should arrive for their intake screening in a state of withdrawal, unless they are pregnant.

Patients are expected to bring the following with them to their intake appointment:

  • Valid photo identification – We will accept a driver’s license, a U.S. passport, or a state-issued photo ID card.
  • Any prescription medications that they are currently taking
  • Payment for first day’s medication fee – We will accept cash, a money order, or a credit card that is issued in the payer’s name.
  • Insurance card, if intending to pay for treatment with insurance
  • Pregnant patients must bring proof of pregnancy from their OB/GYN or an emergency room.
  • Pregnant patients who are seeing an OB/GYN must bring written permission from the OB/GYN to begin treatment.

The intake appointment, which will take approximately two to four hours, will consist of the following:

  • Filling out paperwork
  • Completing a physical exam
  • Providing a urine sample for a drug screen
  • Taking a TB test
  • Female clients must also take a pregnancy test.
  • Pregnant clients who are not currently seeing an OB/GYN may consult with a staff member to get referrals for prenatal care.

The decision to provide medication on the day that a patient completes his or her intake appointment will be made by our doctor based on a review of the patient’s case. Our goal is to get all patients into treatment as efficiently as possible, but we cannot guarantee that every person will receive medication on the first day.

For answers to any questions you may have about North Florida Comprehensive Treatment Center, or to schedule an intake appointment, please contact us at your convenience. We look forward to speaking with you.