Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at North Florida Comprehensive Treatment Center is a Methadone & Suboxone clinic for men and women battling opioid addiction. to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at North Florida Comprehensive Treatment Center is a Methadone & Suboxone clinic for men and women battling opioid addiction..

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

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24/7 Appointment Scheduling

At North Florida Comprehensive Treatment Center, one of our primary goals is to ensure that everyone who chooses to heal with us has the information that they need to play active and empowered roles in their treatment and recovery. This dedication to transparent collaboration starts during the intake process, when staff members review treatment costs with all clients and confirm how they will be paying for the services that they receive.

Costs of treatment at North Florida Comprehensive Treatment Center may vary from patient to patient depending upon the personalized care that each person receives. However, there are certain policies and expectations that are constant for all patients. Please review the following:

  • Payment for treatment can be made with cash, money orders, or personal credit cards that have been issued in the payer’s name. We cannot accept personal checks.
  • Patients who intend to use insurance to pay for their treatment must provide their insurance card along with any additional necessary documentation during their intake appointment.
  • We do not charge an intake fee. However, all patients, including those with insurance, should be prepared to pay for their first day of medication at the time of their intake appointment.
  • In most cases, patients with insurance will be expected to pay in advance for services. We will provide invoices that patients can submit to their insurance provider in order to be reimbursed.

For answers to specific questions about insurance coverage, payment information, or any other aspect of treatment at North Florida Comprehensive Treatment Center, please do not hesitate to contact us at your convenience. Our friendly and knowledgeable staff members look forward to helping you determine if our center is the perfect place for you or your loved one.